Average Reviews:
(More customer reviews)I told a representative of Surfit.com my loveseat's measurement & was advised to buy a sofa cover instead of a loveseat one because it was a little bigger than a normal one, she said. When I got the sofa cover, it's way too big for my loveseat so I called (6 times) the company to return the cover but couldn't reach anyone the first 2 days (week days) & had to leave 2 messages for them to call me back. I've to wait some days to receive a return authorization number and UPS return label from Surfit. Items must be returned within 30 days of the original ship date. So I already lost 1 week for the calls & label + 1 week for them to ship me the item at first. After mailing the item, I didn't receive any acknowledgement of receipt by email from Surfit as other companies such as Victoria's secret, JP Penny, Amazon.com, Macy, etc... After 28 days, I checked my bank account & found their refund. However, it is $24 less! They charged me $12 for "Original shipping & handling" + $12 for "return processing fee"! I bought many clothes from Victoria's Secret & other websites, not only the return time is longer (90 days from Victoria's Secret) but also only a small mailing fee was deducted ($6), that's all!
I believe this kind of service of Surfit.com shows that they don't respect customers. I will never buy any thing from this company again & won't advise anyone to!
Click Here to see more reviews about: Sure Fit Simply Suede Slipcover, Loveseat
Product Description:
With a Sure Fit slipcover, you can create a new look in minutes! This easy-on cover is crafted in a luxurious, but easy-care faux suede. SmartBargains Style #3048353886
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